Returns & Exchanges

We want you and your plants to be happy, which is why we offer a 30-day guarantee on all greenery and home goods. If your plant arrives in less than perfect condition, we are committed to making it right with a replacement or a full refund.

1

Inspect Your Plant

Upon arrival, carefully unbox your plant and check for any damage or health issues that may have occurred during transit.

2

Submit a Request

Visit our online returns portal within 30 days of delivery to submit a photo of your plant and your order number.

3

Wait for Review

Our team of plant experts will review your photos and determine if your plant needs a little extra care or if a replacement is required.

4

Receive Your Refund

Once approved, we will process your refund to the original payment method or ship out a fresh new plant at no additional cost.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing